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Improved emergency response times, increased neighbourhood policing and continued investment in supporting victims and safer communities are among the progress highlighted in Police and Crime Commissioner Philip Wilkinson’s Annual Report for 2025/26.
The report reflects the first full year of delivery against the Police and Crime Plan 2025–2029 and sets out progress towards the PCC’s mission of Making Wiltshire Safer, while recognising areas where further improvement is needed.
During 2025/26, emergency response continued to improve despite increasing demand, with 999 calls answered in an average of five seconds, compared with seven seconds previously. Immediate and priority response times also improved during the year.
Investment in neighbourhood policing has helped increase visibility and engagement across Wiltshire and Swindon, with neighbourhood teams recording 8,891 engagement activities, mobile police stations operating on 250 days and 24 grant-funded officer posts added to neighbourhood policing teams.
Public confidence remained a comparative strength, with the latest available Crime Survey for England and Wales data showing overall confidence in Wiltshire Police increasing from 70.2% to 71.3%. A separate national measure found 58% of people believed Wiltshire Police were doing an excellent or good job, compared with 49% nationally.
Mr Wilkinson said: “This Annual Report shows encouraging progress in many of the areas our communities have told me matter to them, whether that is being able to contact the police and receive a timely response, seeing visible neighbourhood policing or knowing that action is being taken on the issues affecting them locally.
“I’m particularly pleased to see public confidence remain strong. We need to build on that by continuing to listen to our communities, ensuring their priorities shape policing and delivering the service they want and deserve as we continue Making Wiltshire Safer.”
To find out more visit our website Annual Report 2025 - 2026: Making Wiltshire Safer
To read the full report visit wiltshire-and-swindon-pcc-annual-report-2025-2026-accessible.pdf
Annual Report 2026 / 26: In 80 Seconds
Watch our short video highlighting the key achievements, activity and impact from the past year. youtube.com/shorts/PPaLcpAC8tg
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