Police Support Letter- Malmesbury Town and Malmesbury rural

Alert message sent 07/04/2020 13:16:00

Information sent on behalf of Wiltshire Police


To the local community of Malmesbury Town and Malmesbury Rural (villages),

Our names are Juliet Evans and Joanna Wolton and we are your local PCSOs in the Royal Wootton Bassett Area Community Policing Team covering Malmesbury Town and Malmesbury Rural.

We wanted to reassure you that policing in Wiltshire continues as usual despite the recent Coronavirus outbreak, and that support and assistance is available if you need it.

As police staff members, we are unable to provide day-to-day assistance, however we can provide advice, support and signposting to relevant agencies.

We understand that self-isolating can feel very lonely, however there are people who can help you in this difficult time, for example:

Age concern – 0800 678 1602

Age UK (the joint project of Age Concern and Help the Aged) aims to combat loneliness through its befriending service. After calling in, the older person is matched with a be-friender with similar interests, providing regular companionship. The volunteer might visit the older person at home, or accompany them to a café, the theatre or a doctor’s appointment. Volunteer befrienders are also welcome at any age.  Helpline: 0800 169 6565

The Silver Line - This free helpline for older people across the UK is open every day and every night. Staff can offer information, friendship and advice, as well as linking callers to local groups and services. Silver Line Friends provides a weekly friendship call or email, while Silver Circle offers a regular group call on different subjects of interest. Helpline: 0800 470 80 90

Mind - The Mind Info Line offers callers confidential advice. The organisation also campaigns for better mental health services around the country. Helpline: 0300 123 3393

The Samaritans -The Samaritans runs a 24/7 helpline for anyone who wants someone to listen without judgment or pressure. You can also train to become a volunteer. Helpline: 116 123

Please do utilise these contacts if you need to, and be aware that self-isolating can have a negative impact on your mental health. There are a number of community groups in your area offering help with shopping and other amenities, the organisations above should be able to help you access this support.

The guidance from Public Health England is clear, we should all be practising social distancing by not going out unless it is essential, and if we do go out, we should stand at least 2 metres away from others.

If you have symptoms of Coronavirus then you should self-isolate for 7 days if you live alone. If you live with others, then they must self-isolate for 14 days, if they start to display symptoms then they should further self-isolate for a minimum of 7 days.

This means that no one should leave the house and any supplies should be delivered outside your door where possible.

If you fall ill or feel your condition worsening, please do not visit your GP. You should call 111 instead or 999 if it is urgent. If you need any emergency service and you are isolating, it is important to let the call handlers know for your safety and for the safety of emergency workers.

If you feel like you need more support or advice from your local police, please do give me a call, my contact details are on the top of this letter. Please note that we work shifts and we are not always available to answer the phone. If you require a faster response from your local policing team, please email juliet.evans@wiltshire.pnn.police.uk, or joanna.wolton@wiltshire.pnn.police.uk. Please note though that we are unable to take reports of crime via this email address.

To report a crime visit our website http://www.wiltshire.police.uk, call 101 for non-urgent crime/incidents or 999 in an emergency or if the crime is in progress.

I would also recommend signing up to Community Messaging if you haven’t joined already, it is a messaging alert system the police use to keep our communities updated on the latest policing news. You can sign-up by visiting www.wiltsmessaging.co.uk.

Finally, whilst this is an unsettling time for all in our communities (and in particular for the most vulnerable), it is important to remain calm and follow the advice laid out by the government; this is in place to protect those who are vulnerable.

Many thanks,

PCSO Joanna Wolton.

P.S. Please feel free to share this information with anyone you feel may benefit and please stay safe and take care.
Message sent by
Joanna Wolton (Police, PCSO, CPT Royal Wotton Bassett)

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